Our working days are Monday-Thursday. We aim to respond to all enquiries within a week. Please note we are not an emergency service nor are we able to offer advocacy or case management services. We aim to signpost to appropriate local services and support available depending on the needs of the individual.
Professional contact
If you are a professional wanting to refer a client, you can download our referral form below. Once you complete it and send it back to us, we will endeavour to respond within a week.
For Urgent Enquiries please contact relevant organisations. Your GP may be the best person to call first and may be able to direct you to other organisations such as other Health Care Providers, Social Services, Local Authorities Housing, DWP Etc. Alternatively you may find the Headway UK helpline can give you the help you need (details below)
Our catchment is Ealing, Hammersmith & Fulham, Hounslow, Kensington & Chelsea and Westminster.
If you are not in this catchment area, please contact Headway UK and they will direct you to your nearest group.
Headway Helpline (freephone): 0808 800 22 44 (Monday - Friday 9.00am to 5.00pm) [Please note this is the national charity helpline, and is not run by Headway West London.]